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Question from anneh

We have lived here for over 30 years and due to highly acidic water we had been adding a cal/mag neutralizer to our water manually. Recently we had a professional unit installed that automatically releases the neutralizer and also back washes regularly. Since then our glassware is covered in a white residue that we can’t remove. The company that installed said our water is hard and now needs a softener. Our water has always been hard so nothing has changed. So now I am concerned with how to deal with this situation without poisoning ourselves. IF indeed we have to go that route is there any filtering system we could use for our drinking water to remove harmful stuff? I realize reverse osmosis could have taken care of it all but it was so expensive and we heard stories about RO making the well pump all the time and wearing out the pump. Anyway, having spent over $1,000 on the neutralizing system we are stuck. My only big issue is how to clear the drinking water of any residues of these additives. Thanks for any help.

Debra’s Answer

I asked Winston Kao at Go Beyond Organic what to do.

Basically you have two options.

One choice would be to get a water softener and add salt monthly, then install RO to remove the salt.

The nontoxic choice is to get a three- or five-core electro-mechanical water conditioner. Winston sells these. I have one on my house and it makes our hard water nice and soft without salt.

Either of these choices are going to be in the range of $3000.

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